Recent trends in the economy, including inflation and other factors, have negatively impacted the costs that Altus Power incurs to obtain and deliver utility service.  While it is our desire and duty to ensure that quality utility services are delivered to our customers and citizens reliably and at the lowest possible cost, these increases must be absorbed, and a calculated portion of those increases passed through to end users.  

Altus Power establishes end-user rates based on various factors such as cost and rate studies with the resulting rates set by the Altus City Council.  As a mechanism to ensure that rising acquisition costs do not impede Altus Power's ability to deliver services, a mechanism known as Power Cost Adjustment Factor is established within the Altus City Ordinances.  PCA basically adjusts end-user fees to account for fluctuations in costs associated with obtaining power from upstream providers.
You can review the ordinance here: 
Altus Ordinance Sec. 44-92 Power Cost Adjustment (PCA)

As always, if you are having trouble paying your utility bill for any reason, or have questions, don't hesitate to call our customer service team at (580) 481-2295 during regular business hours.