
What This Project Does
Residents at approved addresses will receive:
Replacement of the water service line from the meter to the house
Restoration of any ground, yard, concrete, or surface area the crew disturbs
A short construction window at each home, usually just a few hours
This upgrade boosts safety, water quality, and system reliability long term.
How Addresses Were Chosen
The City submitted thousands of line reports from last year’s investigation.
DEQ reviewed the data and approved around 500 service lines for replacement.
Only those addresses receive the free upgrade.
What Residents Need To Do
If you received a letter:
Respond as soon as possible.
If you ignore the letter, staff will follow up several times. We need clear denial from each homeowner or tenant.
If you lost your letter or are unsure, contact Lexi Smalts at asmalts@altusok.gov
If you did not receive a letter:
Your home is not on the approved replacement list.
If you want your line replaced at your own expense, you may coordinate directly with the contractor once the project begins. Contact asmalts@altusok.gov for more information.
